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Marcus — Re-entry Concierge

QR-code wallet + concierge that walks returning citizens through their first 90 days home.

Marcus is a re-entry concierge agent built with the Close Encounters community model. Before release, the community crowdfunds a QR-code wallet. On day one home, Marcus greets the returning citizen at the halfway house, unlocks their startup capital, and walks them through housing, ID, work, and health enrollment — no forms, just conversation.

§ Built for

Who this agent is for

Halfway houses, community centers, faith-based re-entry programs, PHAs, and returning-citizen advocates.

§ Capabilities

What it does

  • PSA crowdfund flow: 'He's coming home' link → community contributions → clearing-house QR wallet.
  • Day-one intake at the halfway house: scan the QR, unlock the balance, meet Marcus.
  • Guided reasoning through housing, ID/DMV, benefits, workforce, and health enrollment.
  • Case-manager dashboard for staff — every conversation logged and auditable.
  • Broadcast alerts back to the crowdfund community when milestones hit.

§ Workflow

How it works

  • 1.Community center enrolls, gets a branded QR-wallet template.
  • 2.Family/community pre-loads the wallet via a shareable link.
  • 3.Returning citizen scans in on release, Marcus starts the concierge chat.
  • 4.Staff reviews the audit trail and approves service placements.

§ Impact

Outcomes you can measure

  • Faster stabilization — housing, ID, and work in the first 30 days.
  • Every dollar spent is receipted and visible to donors.
  • Halfway house runs like a modern nonprofit, not a clipboard operation.

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