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Certification

MBE Certification Concierge

Every MBE / WBE / DBE / SBE renewal handled — no more lapses.

A concierge agent that watches your certification status, renews on time, chases documents, and keeps you in front of every public buyer.

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§ Built for

Who this agent is for

MBE/WBE/DBE/SBE-certified small businesses, prime contractors managing subs, and state MBE offices retaining certified firms.

§ Capabilities

What it does

  • Watches MDOT MBE, county vendor, and SAM.gov status pushes.
  • Auto-drafts renewal packets and chases missing docs by email/SMS.
  • Answers vendor questions 24/7 in your voice.
  • Delivers a monthly certification-health report.

§ Workflow

How it works

  • 1.Connect your MDOT MBE record + email inbox.
  • 2.Agent parses cert type, expirations, and open items.
  • 3.Reminders + drafts fire automatically 90 / 60 / 30 days out.
  • 4.You approve, agent submits and archives receipts.

§ Impact

Outcomes you can measure

  • Zero missed renewals for the businesses on the platform.
  • Recovered contracts from lapsed certs.
  • Retained MBE base for state offices (Ellis-tier partnerships).

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